Privacy Policy

For the purposes of applicable data protection and privacy laws, JB Stainless & Alloys Ltd is considered the “Data Controller” in respect of the personal data that it collects, uses and manages in accordance with this Privacy notice (“notice”).

Protecting your privacy is important to us. We are committed to protecting all personal data provided to us, whether by individuals with whom we do business, visitors to and users of our websites or otherwise.  personal data is information which relates to an identified or identifiable living individual, and that identifies the individual, whether directly such as by name, mailing address or email address, or indirectly such as by internet protocol (IP) address, telephone number, age range, etc.  personal data is obtained via site usage tracking or when you voluntarily provide the information to us, such as, for example, by filling in forms on the website.

This notice explains what personal data and non-personal data we collect both on this site and otherwise, how we may use and manage it and the rights you have in relation to your personal data. Before you provide us with any personal data or browse our website, you should read through this notice in full and make sure that you are comfortable with our privacy practices.

Please note that our website may contain links to other websites. These third-party sites are not subject to this notice and we recommend that you check the privacy and security policies of each website that you visit. We are only responsible for the privacy and security of the data that we collect and have no control over the actions of any third parties in relation to your personal data.

Whose personal data do we collect?

JB Stainless collects personal data from a range of individuals in the context of its business activities, including:

  • Employees;
  • representatives of our suppliers, customers and other business contacts;
  • contractors;
  • users of our website;
  • consumers;
  • individuals who contact us by any means; and
  • job applicants.

How do we collect your personal data?

We obtain personal data which you knowingly and voluntarily disclose to us, both in an online and offline context. For example, we collect personal data when you:

  • visit our website and / or complete one of our web forms
  • contact us in any other way
  • visit our premises
  • submit an order to us
  • give us your contact information via business card or otherwise
  • complete a survey
  • communicate with us via social networking websites, third party apps or similar technologies

What personal data do we Collect?

JB Stainless may collect a range of personal data from you, such as your name, gender, job title, photographic identification, email address, phone number, home or business address and other contact details, details of your interests, communications with you (including notes from calls or meetings) and financial and payment information.

When you use our site, we collect certain standard information that is sent by your browser to our site. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

The purposes for which we process your personal data

We process your personal data for the following purposes:

  • to provide you with information about, and to fulfil your requests for, products and services;
  • to answer your questions;
  • to conduct research and advertising;
  • to contact you about improved products or product uses;
  • to provide you with e-newsletters;
  • to email you;
  • to notify you of any changes to your services and to provide you with information in relation to similar goods and services that may be of interest;
  • to administer and manage warranties;
  • to communicate with you and third-party contacts;
  • to enable your participation in promotions, sweepstakes or contests;
  • to administer our website and help improve our products and services;
  • to allow you to report problems with our website;
  • to carry out analytics in relation to the use of our website;
  • to comply with applicable laws and regulations; and
  • other business-related purposes, including negotiating, concluding and performing contracts, managing accounts and records, customizing licensed content (as defined in the site Terms of Use), supporting corporate social responsibility activities, legal, regulatory and internal investigations, general business purposes and debt administration.

Please note that you cannot communicate with us through the “Contact” or support links on the website or via e-mail without providing some personal information.  If you contact record of that session or correspondence will be maintained.

What data is collected for recruitment purposes?

When you apply for a job via our website or otherwise, we will collect additional more specific personal data about you, such as your qualifications, career history, third party references and interview notes. We may also ask you for other information, for example your interests and the types of jobs you are interested in. Any personal data you provide to us in relation to a job vacancy will be processed in accordance with this notice.

What is the legal basis for us processing your personal data?

To comply with applicable data privacy laws, JB Stainless is required to set out the legal basis for the processing of your personal data. In accordance with the purposes for which we collect and use your personal data, as set out above, the legal basis for JB Stainless processing your personal data will typically be one of the following:

  • your consent;
  • the performance of a contract that we have in place with you or other individuals;
  • JB Stainless or our third parties’ legitimate business interests (for example, in maintaining and promoting our business by providing customers with feedback opportunities); or
  • compliance with our legal obligations.

Who do we share your personal data with?

We are part of a multinational group of affiliated companies that has databases in different countries, some of which are operated by affiliates and some of which are operated by third parties on behalf of JB Stainless or one of our affiliates.  We may transfer your data to one or more such databases outside your country of domicile, potentially including countries which may not require an adequate level of protection for your personal information compared with that provided in your country.  However, JB Stainless and its affiliates  have established controls as required by applicable law to safeguard the possession of, and transfer of, personal data.  The following are examples of how and why your personal data may be shared:

We may disclose your personal data to third parties including the authorities, JB Stainless’ advisors, suppliers of IT services and third parties engaged by JB Stainless or its affiliates for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from JB Stainless’ website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; or to enforce JB Stainless’ website Terms and Conditions of Use.

We may disclose your personal data to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets.

We may decide to allow users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.

Our employees may use personal devices to access our systems containing your personal data, thus your personal data may be transferred through or to service providers who contract with our employees for cellular data, for example.

We may be required to share your personal data in order to comply with a court order, law, or legal process, including to respond to government or regulatory requests.  Disclosure may also be necessary if we have reason to believe that disclosure is necessary to identify, contact or bring legal action to enforce any of JB Stainless’ rights, including against you or a third party, for non-payment, violation of any agreement with us.  We may share your personal data to protect the safety of JB Stainless, our customers or others; or to prevent injury to or interference with, our rights or property, or the rights or property of other Processors or anyone else that could be harmed by such activities.

What are the considerations for the Transfers of personal data?

Please note that any person to whom JB Stainless may disclose your personal data under this notice may be situated in a country other than your own and that such country may provide a lower level of data protection requirements than your own country. By agreeing to this notice, you consent to the transfer of your personal data to a country other than your own.

As stated above, whenever we transfer personal data across borders, we take legally required steps to ensure that adequate safeguards are in place to protect your personal data and to make sure it is treated in accordance with this notice. If you are resident and based in the EEA or the UK, you can request a copy of the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances, using the email address provided below.


JB Stainless takes reasonable technical and organisational security measures to protect personal data from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure.

Records Retention

We will keep your personal data for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

Your rights

Applicable data privacy laws give rights to individuals in respect of personal data that organisations hold about them.  If you wish to:

  • request a copy of the personal data that we hold about you; or
  • request that we rectify, delete, or limit the processing of your personal data, please submit your written request via

If you decide that you do not want to receive commercial communications from us, whether by email, telephone or post, you can “opt-out” from receiving such communications by clicking on the “unsubscribe” link provided at the bottom of each marketing email and updating your preferences, or by contacting us at

Accessing and Correcting your Information

Keeping your information accurate and up-to-date is very important.  Inaccurate or incomplete information could impact our ability to delivery relevant services to you.  Please let us know about any changes that may be required to your personal information via our contact section


This site is not intended for children, and we do not knowingly Process information of anyone under the age of 16 without the consent of their parents or legal guardians. In an instance where such information was collected, it would be purely accidental and unintentional.

Changes to this notice

We reserve the right to modify or amend this notice at any time by posting the revised notice on our website. It is your responsibility to review the notice every time you submit information to us or place an order.

Non-personal data information

‘Non-personal data Information’ is information that is about you, but does not identify you as an individual, either directly or indirectly, such as your browser type, the URL of the previous web site you visited, your internet connection, the equipment you use to access the site, etc.

JB Stainless, either directly or through third parties, may automatically collect certain types of non-personal data information from you when you are using the site. We may also collect non-personal data that you voluntarily provide, such as information included in response to a questionnaire or survey.

We may share non-personal data with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal data of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.

Except for any personal data the JB Stainless may collect from you as described in this notice, any material, information or other communication you transmit, upload or post to the website or email to JB Stainless (“Communications”) will be considered non-confidential and non-proprietary. JB Stainless will have no obligation to preserve the confidentiality or refrain from disclosing Communications. JB Stainless will have no liability for and will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, tests, product ideas, suggestions or enhancements, as well as anything embedded therein for any and all commercial or non-commercial purposes.


In general, you may visit the site without telling JB Stainless who you are or revealing personal information about yourself.   However, JB Stainless and companies providing services to or on behalf of JB Stainless may use various technologies, such as cookies to collect non-personal information discernible as a result of your visit. We will notify you using a ‘pop-up’ of the use cookies on our site.  Cookies are used to collect general usage and volume statistical data.  You may control the use of cookies at your browser (visit for more information); however, if you reject cookies, some or all of your ability to use our site may be limited. In addition to using cookies, we use Google Analytics to analyse trends, administer the site, track movements around the site and gather demographic information about our user base as a whole.  To opt of out being tracked by Google Analytics across all websites visit  They may also use and disclose non-personal information derived from our advertising campaigns for reporting purposes, for scheduling and optimization of content delivery and, of course, they may do so if they are required to do so by law. JB Stainless may use any information gained through the site for any legal purpose, including without limitation, for purposes of developing, using and making available to third parties (at no charge or for a fee) aggregated information regarding trends, products, security/privacy patterns and research, internal record keeping and reporting, measuring and reporting learning, performance and other statistical information concerning any aspect of the site except that JB Stainless will not report aggregated data in a manner that reasonably permits such information to be identified with any user.

Social media features

Our site may also include social media or lead generation features, such as Facebook or Twitter buttons and widgets, such as the share this button.  These features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the feature to function properly.  Social media and lead generation features and widgets may be hosted by a third party.  Your interactions with these features and widgets are governed by the privacy policy of the JB Stainless providing it.

Questions and complaints

If you have a concern or complaint about how JB Stainless has used your personal data, as a first step, you should raise this in writing with JB Stainless, using

If you are not satisfied with the handling of your concern or complaint by JB Stainless, you can escalate this to your national Data Protection Authority.